Privacy Policy

Last updated: April 21, 2025

The DIY Collective (“we”, “us”, “our”) is committed to protecting the privacy of all visitors to our website (https://www.thediycollective.com) and participants in our public channels (including but not limited to our social media profiles on Instagram, TikTok, YouTube, Twitter, and our newsletter). This Privacy Policy explains how we collect, use, share, and safeguard your personal information.

1. Information We Collect

1.1 Information You Provide Directly

  • Contact information: name, email address, phone number, mailing address (when you subscribe to our newsletter, register for events or workshops, or reach out via contact forms).
  • User-generated content: photos, videos, comments, direct messages, and other content you post or submit through our website and social channels.
  • Payment details: if you make a purchase (e.g., event tickets, merchandise), we collect billing address and payment method details via our secure payment processor (note: we do not store full payment card details).

1.2 Automatically Collected Information

  • Usage data: IP address, browser type & version, device identifiers, operating system, pages visited, links clicked, time and date stamps (collected via cookies and similar technologies).
  • Analytics: interactions with email campaigns, workshop registrations, and social media ads (collected via Google Analytics, Facebook Pixel, etc.).

1.3 Information from Third Parties

  • Social login data: if you sign in with Facebook, Google, or Instagram, we receive basic profile information from that service (e.g., name, email, profile picture).
  • Publicly available information: your public comments, likes, or shares on our social media channels.

2. How We Use Your Information

We use your information to:

  1. Provide and improve our services: deliver content, workshops, newsletters, and updates tailored to your interests; optimize website performance and user experience.
  2. Communicate with you: respond to inquiries, send newsletters, promotional offers, event reminders, and other information related to The DIY Collective.
  3. Marketing and analytics: analyze trends, measure campaign effectiveness, research audience demographics, and run targeted ads.
  4. Security and compliance: detect and prevent fraud; comply with legal obligations.

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your preferences and settings
  • Analyze site traffic and performance
  • Deliver targeted advertising

You can manage or disable cookies through your browser settings. Note that some features of our site may not function properly if cookies are disabled.

4. Sharing Your Information

We may share your information with:

  • Service providers: payment processors, email delivery services, hosting providers, analytics vendors, and marketing platforms.
  • Business partners: co-hosts of workshops, event sponsors (only the information necessary to deliver the event or promotion).
  • Legal authorities: if required by law, court order, or to protect rights and safety.

We do not sell your personal data to third parties.

5. Social Media & Public Channels

When you interact with us on public platforms (e.g., commenting on Instagram Reels, participating in TikTok challenges, or posting in our Facebook community), your content and any information you share become public. We recommend that you:

  • Avoid posting sensitive personal data in public forums.
  • Review each platform’s own privacy settings and policies.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements. After that period, we will securely delete or anonymize your data.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to our processing of your data.
  • Withdraw consent where processing is based on consent.
  • Port your data to another organization.

To exercise these rights, please contact us at: privacy@thediycollective.com

8. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the revision. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

Email: diycollectiveng@gmail.com

Thank you for trusting The DIY Collective with your information. We value your privacy and are committed to protecting it.